Human Resource Development
Welcome to the place where potential can be realized.
Welcome to the Performance Consulting and Human Resource Development (HRD) page for Performance Based Safety, LLC.
Human Resource Development and Performance Consulting technologies open the doors to professional development for the people of companies to realize their potential. For individuals this means advancing careers by learning specific skills taught through educational programs and client based consulting. For Companies, it means experiencing the guidance of organizational development consultants, having a program customized to address a specific need. Each of us can make a choice to strive for improvement — to be the best we can be. Will today be the day you choose to take that step?
Organizational Development Consulting
An important part of HRD's mission is to provide organizational development services to public and private organizations. Organizational development is a systemic and systematic change effort, using behavioral science knowledge and skills to help an organization adapt to work environment challenges. Through carefully planned interventions, HRD has helped many companies to successfully change the way they respond to new challenges — enabling them to perform their work more efficiently. Listed below are the topic areas that our Performance and HRD consultants specialize.
Call us today for more information about your organization's needs and challenges!
Types of Organizational Services Available
Our HRD offers the following types of organizational development consulting:
- Facilitation
- Strategic Planning
- Change Management
- Teamwork
- Focus Groups
- Survey Design
- Instructional Design
- Customer Service Development
- Performance Management (Human Resource Management)
- Process Management
- Studies of Administrative Operations
- Diversity Services
- Customized Training - Building Great Places to Work
- Safety for the Human Resource Manager
- Back to Work Programs
Facilitation
HRD and Performance consultants offer a broad range of facilitation experience with a variety of groups. Our experience includes all levels of management from vice presidents to supervisors, all job classifications. We facilitate:
- Retreats
- Focus groups
- Large events (100 +)
- Process improvement teams
- Problem-solving teams
- Group dynamics
- Strategic planning
Having a neutral, "third-party" facilitator allows staff members and leadership to participate fully in the event. We can help from beginning to end, from agenda design to compiling your notes; we can help make your event a success!
Strategic Planning
Whether you are starting from scratch or have been working from a strategic plan for years, we can design and deliver strategic planning processes to fit your style and particular needs. Our consulting staff has expertise in a variety of strategic and organizational planning models and tools. We can help you:
- Develop the elements of a strategic plan: Mission, Environmental Scan, Gap Analysis, Visioning, Goals, Action Plans
- Align your plans with your other organizational processes such as performance management or team building
Change Management
Change is inevitable. The question is, "Do you feel fully competent to manage the changes facing your organization?" HRD can help you build competency in your organization. We provide consultative and instructional expertise that:
- Helps staff remain productive in fluid times
- Increases the effectiveness of the change by working with leadership
- Builds a shared commitment to planned change through department-wide workshops, retreats and meetings
Teamwork
Are you interested in improving the cohesiveness and productivity of your work group? HRD provides skill development in:
- problem-solving
- communication
- decision-making
- conflict management
- meeting management
We help teams improve their group dynamics and work processes. Team members clarify their roles and responsibilities, align their individual goals with those of the organization and build trust and open communication channels.
Focus Groups
HRD designs dynamic data gathering sessions that elicit spontaneous feedback, reactions and ideas from a targeted group about a chosen topic, such as workplace issues or new initiatives. Our facilitators help:
- Identify the purpose and outcomes of your focus group
- Develop and write questions
- Facilitate or train others to facilitate the session
- Translate and report the feedback in a concise report
Survey Design
How can you discover your customers' opinions on your services? You can ask. And HRD can show you how.
HRD can instruct you in the development of written surveys, which can offer valuable customer and client information, as well as help identify trends in your field. The resulting data can steer your strategic plans, reaffirm your direction and provide confidence that your decisions are sound.
HRD can offer assistance by:
- Teaching individuals or groups the basic principles of survey design and methodologies
- Articulating purpose and data needs from the survey
- Identifying target audiences
- Writing and conducting surveys
- Analyzing and reporting data findings
- Advising you of University and local resources for survey work
Instructional Design
Has your department been asked to develop employee training on University policies, procedures or work processes? Have you been asked to explain your services to staff and faculty? If so, HRD can help. Using an instructional systems design approach, we can:
- Assess and analyze learning needs
- Identify desired training outcomes
- Select appropriate training approaches
- Evaluate training effectiveness
- Measure the transfer of learning back on the job
- HRD can provide "train-the-trainer" courses to staff members who will teach these courses as well.
Customer Service Development
Going beyond the "Hello" and "How are you?", HRD looks within the organization's infrastructure to identify where real problems and gaps are preventing the delivery of high quality services. HRD can:
- Assess work environment and system gaps
- Work with leadership to develop action plans and timeframes
- Develop customer service philosophies and standards
- Develop staff training programs and materials
- Identify opportunities to continuously solicit customer feedback
Performance Management (Human Resource Management)
Are you looking for a performance management system that fits your unique needs? HRD consultants provide resources and university-wide experience in performance systems design and implementation. We help build buy-in and ownership for healthy performance communication processes that really work. We help update various performance management elements including:
- Employee selection and orientation
- Developing job descriptions
- Workers Compensation management
- Employee handbooks, policies and procedures development
- Drug and Alcohol program development
- Company policies and procedures
- Work planning, goal setting and professional development
- Coaching and feedback
- Performance reviews
- Reward and recognition programs
The end-result is work that is better aligned with your future direction and goals.
Process Management
As our organizations evolve, so should our processes. HRD provides consultative assistance on process improvement tools that can help you map out your current systems. From these maps, you identify:
- Redundant work
- Unnecessary process steps
- Bottlenecks in the system
After completing such work, clients have found their work productivity improved, they had created more effective customer service and even improved their team dynamics.
Studies of Administrative Operations
Periodically, leaders are asked to conduct an internal audit of their operations — a departmental review. HRD can assist with all phases of the review process. We have developed an extensive background of experience with many companies that can be shared with you. Our approach is to:
- Connect with the organizations strategic plans
- Involve people closest to the work
- Diagnose what could be improved
- Establish benchmarks
- Work with leadership to make recommendations for the future
Diversity Services
The term "diversity" often raises many questions. What is diversity? What is diversity management? How do diversity issues differ from other group issues? When do you focus on diversity? HRD offers departmental consulting services and training that include:
- Defining diversity
- Information about specific diversity topics such as gender communication, managing generational difference and cultural aspects
- Activities for retreats
- Video discussion facilitation
We also provide consulting services to managers and supervisors faced with a variety of diversity issues.
Customized Training
In a one-size-fits-most world, HRD recognizes the value of customization to meet unique employee development and organizational goals.
HRD has customized training that can be brought to your site and offered exclusively for your own unit. Take advantage of this opportunity to:
- Focus on topics and issues of most interest to you
- Provide professional facilitation of discussion around issues of importance
- Offer programs at a time and place most convenient for you
- Attend training together as one staff which can provide unique opportunities for team building and problem-solving
Our most frequent customized training requests are:
- Safety and OSHA compliance training
- Change management
- Communication skills
- Conflict management
- Customer service
- Performance planning
- Stress management
- Supervisory training
- Time management