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Payment Methods/Terms and Conditions

We accept the following methods of payment:

  • Money Order
  • Check
  • Purchase Order
  • Telephone Orders
  • Online Orders
  • Visa
  • MasterCard
  • Discover
  • American Express

Return/Refund Policy

Workbooks must be returned within 30 days and are subject to a 15% restocking fee. Software sales are final upon successful product activation.

Class cancellations are subject to a 15% cancellation fee up to 30 days prior and a 20% cancellation fee from 30 days prior until workshop start date. No refunds will be made after workshop start date

Performance Based Safety LLC Software Sales Policy

Exam Prep Learning Management System (LMS) is a single user license agreement that is non transferable and allows for a single user to access the LMS. All LMS membership access are valid for 12 months from the date of purchase that have been successfully activated are non-refundable. Membership access can be purchased for $100 and is non-refundable. For corporate membership contact

Payment Security

If you use a browser that supports secure connections, your order will be handled using our secure payment system that protects your credit card information while in transit over the Internet.


The following are shipping or handling charges for products sold by Performance Based Safety LLC if shipped by priority mail by the US Postal Service within the US. Express Mail is an extra $30.00.

USPS 3 Day Ground = $10

Contact us at or 1.417.725.2005 if you have questions or would like to request special delivery options.

Sales Tax

A 5.975% sales tax will be added for residents of the state of Missouri.


We take personal privacy very seriously. Therefore, we use an established and secure payment site to capture information for all regular payments. It automatically encrypts the critical data only allowing us to see pertinent order information. We do collect personal information necessary to fulfill your orders which is viewed only by our employees for fulfillment purposes. We will only send you promotional e-mails if you elect to receive them and you may unsubscribe at any time. We will not sell or share your information with third parties and we will do our best to store collected information securely to prevent unauthorized access.